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Return & Refund Policy
At Riders Armor, we aim to keep things simple. If you’re not satisfied with your purchase, just reach out to us, and we’ll help you with the return.
How to Return
- You have 30 days from the day you receive your order to return it.
- The items must be in new, unused condition with original packaging and tags.
- Contact us before returning anything. We’ll guide you through the process.
Damaged Items
If your item arrives damaged, please contact us within 3 days of receiving it. We’ll work with you to resolve the issue.
Refund Process
- We will refund your original payment method once we receive and inspect the return.
- Refunds may take 5-7 working days to process.
Shipping Costs
You are responsible for the return shipping costs. Please use a shipping method with tracking for peace of mind.
Exchanges
If you need a different size or item, you can return your original order and place a new one.
Contact Us
Have questions? Just get in touch with us, and we’ll be happy to assist you.
We strive to make returns as easy as possible. Thank you for shopping with Riders Armor!
Return & Refund Policy
At Riders Armor, your satisfaction is our priority. We want you to feel confident when shopping with us. If, for any reason, you are not completely satisfied with your purchase, we’re here to make the return and refund process as smooth and hassle-free as possible.
How to Return
You have 30 days from the date you receive your order to initiate a return.
All items must be in new, unused condition, with original packaging, labels, and tags still attached.
Before sending anything back, please contact our support team. We will provide you with detailed return instructions to ensure your package reaches us safely.
Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please notify us within 3 days of delivery.
We may ask for photos of the product and packaging to speed up the resolution.
Once confirmed, we will arrange a replacement or refund at no extra cost to you.
Refund Process
Once your return is received and inspected, we will notify you about the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method.
Refunds typically take 5–7 business days, depending on your bank or payment provider.
Shipping Costs
Customers are responsible for return shipping costs, unless the return is due to a damaged or incorrect item.
We strongly recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Exchanges
Need a different size, color, or style? Simply return your original item and place a new order for the product you’d like instead.
This ensures faster processing and guarantees the availability of the item you want.
Non-Returnable Items
Please note that the following items cannot be returned or exchanged:
Custom-made or personalized products
Items marked as Final Sale or Clearance
Products showing signs of use, damage, or missing original packaging/tags
Our Commitment
We value your trust and strive to provide high-quality products along with excellent customer service. Our returns process is designed to be transparent, fair, and simple — ensuring peace of mind with every purchase.
Contact Us
For any questions about returns, exchanges, or refunds, please contact us at:
📧 Email: info@ridersarmor.com
📞 Phone: +44 742 855 5048
We’re always happy to assist you. Thank you for shopping with Riders Armor!